Conducting the reference interview : a how-to-do-it manual for librarians /
"This book focuses on a key problem that occurs in a reference transaction at the very first step: finding out, quickly and efficiently what the user really wants to know. We offer readers a comprehensive way to tackle the problem though a multi-faceted approach that includes the following elem...
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| Main Authors: | , , |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Chicago :
ALA Neal-Schuman,
2019.
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| Edition: | Third edition. |
| Series: | How-to-do-it manuals for libraries.
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| Subjects: | |
| Online Access: | CONNECT |
