The customer service survival kit : what to say to defuse even the worst customer situations /
Proven strategies for handling any customer crisis.
Saved in:
| Main Author: | |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
New York :
AMACOM American Management Association,
[2013]
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| Subjects: | |
| Online Access: | CONNECT CONNECT |
