Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet /
The author takes readers on a journey into the new world of service. Through case studies and best-practice examples, readers will learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.
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Main Author: | |
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Format: | Electronic eBook |
Language: | English |
Published: |
[New York, NY] :
Evolve Publishing,
©2012.
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Subjects: | |
Online Access: | CONNECT |
Summary: | The author takes readers on a journey into the new world of service. Through case studies and best-practice examples, readers will learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation. |
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Item Description: | Includes index. EBSCO eBook Academic Comprehensive Collection North America EBSCO eBook Business Collection |
Physical Description: | 1 online resource (xxv, 318 pages) : illustrations |
ISBN: | 9780984762569 0984762566 9780984762590 0984762590 |