Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet /

The author takes readers on a journey into the new world of service. Through case studies and best-practice examples, readers will learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.

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Bibliographic Details
Main Author: Kaufman, Ron
Format: Electronic eBook
Language:English
Published: [New York, NY] : Evolve Publishing, ©2012.
Subjects:
Online Access:CONNECT