Crisis management by apology : corporate responses to allegations of wrongdoing /
Examines the role of apology in response to public attack. It considers topics, from public figures and individuals to corporations and government. This book explores the ethics and the legal liabilities of apologies. Case studies are featured, including an international example for apology making f...
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| Main Author: | |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Mahwah, N.J. :
Lawrence Erlbaum Associates,
©2006.
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| Series: | LEA's communication series.
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| Subjects: | |
| Online Access: | CONNECT |
