Five steps of outcome-based planning and evaluation for public libraries /

Many libraries, like other organizations, engage in strategic planning in order to understand their community's information needs and to be aware of strengths, opportunities, weaknesses, and threats that can influence success. Evaluation is the process of understanding the extent to which speci...

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Bibliographic Details
Main Authors: Gross, Melissa (Author), Mediavilla, Cindy, 1953- (Author), Walter, Virginia A. (Author)
Format: Electronic eBook
Language:English
Published: Chicago : ALA Editions, an imprint of the American Library Association, 2016.
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Online Access:CONNECT