Library user metaphors and services : how librarians look at their users /
During the last 40 years, the library profession has used different metaphors to characterise their users, e.g. the user as a citizen, a client, a customer, a guest, and a partner. The book is about the background and distribution of those metaphorical descriptions and how they have influenced servi...
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| Main Author: | |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Berlin :
De Gruyter Saur,
©2015.
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| Series: | Current topics in library and information practice.
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| Subjects: | |
| Online Access: | CONNECT |
