Practical IT service management : a concise guide for busy executives /
Written in a question-and-answer format, this guide explains how to set up a technical service management structure, using the best practice framework established by the latest version of the IT Infrastructure Library (ITIL). The reader will learn how to: protect a company's reputation (if the...
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| Main Author: | |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Ely, Cambridgeshire, U.K. :
IT Governance Pub.,
2014.
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| Edition: | 2nd ed. |
| Subjects: | |
| Online Access: | CONNECT CONNECT CONNECT |
