Managing in a service-focused world : I, team, stewards and marketplace /
In this book, Roger K. Williams adapts tried and trusted principles of IT service management (ITSM) into a framework for personal and professional development. He treats management as a service, presenting the idea that the effectiveness of a manager is best judged by the views of the key stakeholde...
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| Main Author: | |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Cambridgeshire, England :
IT Governance Publishing,
2014.
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| Subjects: | |
| Online Access: | CONNECT CONNECT |
