Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions /
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
New York ; London :
McGraw-Hill,
c2003.
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Subjects: |
Main Collection - Walker Library - 4th Floor
Call Number: |
658.5620151 G29l
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Copy 1 | Available Pull and Hold |