E-service : 24 ways to keep your customers--when the competition is just a click away /

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Bibliographic Details
Main Author: Zemke, Ron
Other Authors: Connellan, Thomas K., 1942-
Format: Book
Language:English
Published: New York : American Management Association, c2001.
Subjects:

Main Collection - Walker Library - 4th Floor

Holdings details from Main Collection - Walker Library - 4th Floor
Call Number: 658.812 Z4e
Copy 1 Available  Pull and Hold