Beyond customer satisfaction to customer loyalty : the key to greater profitability /
Saved in:
Main Author: | |
---|---|
Format: | Book |
Language: | English |
Published: |
New York :
American Management Association,
c1996.
|
Series: | AMA management briefing.
|
Subjects: |
Main Collection - Walker Library - 4th Floor
Call Number: |
658.812 B46b
|
---|---|
Copy 1 | Available Pull and Hold |