Beyond customer satisfaction to customer loyalty : the key to greater profitability /
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York :
American Management Association,
c1996.
|
| Series: | AMA management briefing.
|
| Subjects: |
Main Collection - Walker Library - 4th Floor
| Call Number: |
658.812 B46b
|
|---|---|
| Copy 1 | Available Pull and Hold |
