The service era : leadership in a global environment /

The service era : leadership in a global environment /

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Bibliographic Details
Main Author: D'Egidio, Franco
Format: Book
Language:English
Italian
Published: Cambridge, Mass. : Productivity Press, c1990.
Subjects:
Customer services > Europe.
Customer services > United States.
Service industries > Quality control.
Employees > Training of.
Personnel management.

Main Collection - Walker Library - 4th Floor

Holdings details from Main Collection - Walker Library - 4th Floor
Call Number: 658.812 D36s
Copy 1 Available  Pull and Hold

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