Service management and marketing : managing the moments of truth in service competition /
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Lexington, Mass. :
Lexington Books,
c1990.
|
| Series: | Issues in organization and management series.
|
| Subjects: |
Main Collection - Walker Library - 4th Floor
| Call Number: |
658.8 G89s
|
|---|---|
| Copy 1 | Available Pull and Hold |
