Instant messaging reference : a practical guide /
Virtual reference is a vital component in twenty-first century reference service and the time for debate over its virtues and necessity has passed. This book focuses on the practical implementation of instant messaging (IM), including privacy and security and its future potential.
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| Format: | Electronic eBook |
| Language: | English |
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Witney :
Chandos Publishing (Oxford) Ltd,
2009.
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| Series: | Chandos information professional series.
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| Online Access: | CONNECT |
