The Service Organization : How to Deliver and Lead Successful Services, Sustainably.
All organizations are becoming service organizations. But most weren't built to deliver services successfully end-to-end, and the human, operational and financial impacts are abundantly clear. In the digital era the stakes are even higher, given how rapidly services change. Yet default working...
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Main Author: | |
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Format: | Electronic eBook |
Language: | English |
Published: |
La Vergne :
London Publishing Partnership,
2023.
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Subjects: | |
Online Access: | CONNECT |