The Service Organization : How to Deliver and Lead Successful Services, Sustainably.

All organizations are becoming service organizations. But most weren't built to deliver services successfully end-to-end, and the human, operational and financial impacts are abundantly clear. In the digital era the stakes are even higher, given how rapidly services change. Yet default working...

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Bibliographic Details
Main Author: Tarling, Kate
Format: Electronic eBook
Language:English
Published: La Vergne : London Publishing Partnership, 2023.
Subjects:
Online Access:CONNECT