Disciplined agency Neoliberal precarity, generational dispossession and call centre labour in Portugal /
Since the mid-2000s, the harsh reality of call centre employment for a generation of young workers in Portugal has been impossible to ignore. With its endless rows of small cubicles, where human agents endure repetitive telephone conversations with abusive clients under invasive modes of technologic...
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| Main Author: | |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Baltimore, Maryland :
Project Muse,
2020
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| Series: | New ethnographies.
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| Subjects: | |
| Online Access: | CONNECT |
