Operations management in the hospitality industry /
From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any ho...
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Other Authors: | , , |
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Format: | Electronic eBook |
Language: | English |
Published: |
Bingley, U.K. :
Emerald Publishing Limited,
2021.
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Edition: | First edition. |
Subjects: | |
Online Access: | CONNECT |
Summary: | From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization. |
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Item Description: | EBSCO eBook Academic Comprehensive Collection North America EBSCO eBook Business Collection |
Physical Description: | 1 online resource (xxii, 252 pages) |
ISBN: | 9781838675417 1838675418 1838675434 9781838675431 |