Operations management in the hospitality industry /

From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any ho...

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Bibliographic Details
Other Authors: Szende, Peter (Editor), Dalton, Alec N. (Editor), Yoo, Michelle (Editor)
Format: Electronic eBook
Language:English
Published: Bingley, U.K. : Emerald Publishing Limited, 2021.
Edition:First edition.
Subjects:
Online Access:CONNECT
Description
Summary:From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.
Item Description:EBSCO eBook Academic Comprehensive Collection North America
EBSCO eBook Business Collection
Physical Description:1 online resource (xxii, 252 pages)
ISBN:9781838675417
1838675418
1838675434
9781838675431