Operations management in the hospitality industry /

From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any ho...

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Bibliographic Details
Other Authors: Szende, Peter (Editor), Dalton, Alec N. (Editor), Yoo, Michelle (Editor)
Format: Electronic eBook
Language:English
Published: Bingley, U.K. : Emerald Publishing Limited, 2021.
Edition:First edition.
Subjects:
Online Access:CONNECT