The hidden tier of social services : frontline workers' provision of informal resources in the public, nonprofit, and private sectors /
What do frontline social service providers do during client interactions when they lack adequate formal organizational resources to respond to clients' needs? To answer this question, this Element presents two large-scale qualitative studies of Israeli frontline providers of social services. Dr...
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| Main Author: | |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Cambridge, United Kingdom ; New York, NY :
Cambridge University Press,
[2022]
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| Series: | Cambridge elements. Elements in public and nonprofit administration,
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| Subjects: | |
| Online Access: | CONNECT |
