7 tenets of Taxi Terry : how every employee can create and deliver the ultimate customer experience /

Defeat your company's greatest enemy: employee disengagement 7 Tenets of Taxi Terry outlines seven essential keys to engagement that any one at any job can use to excel. McKain threads them all together with the story of Taxi Terry, a cab driver in Jacksonville, FL, who gave him the best custom...

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Bibliographic Details
Main Author: McKain, Scott (Author)
Format: Electronic Audio
Language:English
Published: [Place of publication not identified] : McGraw Hill-Ascent Audio, 2014.
Edition:[First edition].
Subjects:
Online Access:CONNECT
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