Crucial Conversations : Tools for Talking When Stakes Are High, Second Edition /
The New York Times and Washington Post bestseller that changed the way millions communicate "[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. ... This book deserves to take its place as one of the key thought...
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| Main Authors: | , , |
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| Corporate Author: | |
| Format: | Electronic Audio |
| Language: | English |
| Published: |
McGraw-Hill,
2011.
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| Edition: | 1st edition. |
| Online Access: | CONNECT |
