Microsoft dynamics CRM 2011 step by step /

Microsoft dynamics CRM 2011 step by step /

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The smart way to learn Microsoft Dynamics CRM 2011-one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; managing campaigns, lea...

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Bibliographic Details
Main Authors: Snyder, Mike, Steger, Jim (Author), Landers, Brendan (Author)
Format: Electronic eBook
Language:English
Published: Redmond, Wash. : Microsoft Press, ©2011.
Series:Step by step (Redmond, Wash.)
Subjects:
Microsoft CRM > Handbooks, manuals, etc.
Microsoft CRM.
Customer relations > Data processing > Handbooks, manuals, etc.
Relationship marketing > Management > Data processing > Handbooks, manuals, etc.
Handbooks and manuals.
Online Access:CONNECT

Internet

CONNECT

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