@ your service : how to attract new customers, increase sales, and grow your business using simple customer service techniques /

"A guide to refocusing your business on those who matter most: customers and employees. Technology and social media tools have made it easier than ever for companies to communicate with consumers. They can listen and join in on conversations, solve problems, get instant feedback about their pro...

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Bibliographic Details
Main Author: Eliason, Frank, 1972-
Format: Electronic eBook
Language:English
Published: Hoboken, N.J. : Wiley, 2012.
Subjects:
Online Access:CONNECT