I'm sorry I broke your company : when management consultants are the problem, not the solution /
It's the People, Stupid! Karen Phelan is sorry. She really is. She tried to do business by the numbers--the management consultant way--developing measures, optimizing processes, and quantifying performance. The only problem is that businesses are run by people. And people can't be plugged...
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Main Author: | |
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Format: | Electronic eBook |
Language: | English |
Published: |
San Francisco, Calif. :
Berrett-Koehler Publishers,
©2013.
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Edition: | 1st ed. |
Subjects: | |
Online Access: | CONNECT CONNECT |