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After the fall : New Yorkers remember September 2001 and the years that followed /
Published 2011Table of Contents: “…Munar, office assistant -- Debbie [Dhaba] Almontaser, conflict mediator, educator -- Jaron Lanier, author, computer scientist, composer, visual artist -- Jay Swithers, captain, emergency medical service -- Inder Jit Singh, dentist, anatomy professor, author -- Talat Hamdani, public school teacher -- Salmaan Jaffery, banker -- Sandra Hernandez, community organizer/activist -- Robert W. …”
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Essentials of business communication /
Published 2016Table of Contents: “…Negative messages -- Communicating negative news effectively -- Analyzing negative news strategies -- Composing effective negative messages -- Refusing typical request and claims -- Managing bad news within organizations -- 8. …”
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