How to break bad news : a guide for health care professionals / by Buckman, Rob, Kason, Yvonne

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How to break bad news : a guide for health care professionals / by Buckman, Rob

Table of Contents: “…; Who Should Break the Bad News?; 2 Why Breaking Bad News Is Difficult; A Definition of Bad News; Why Bad News Is Bad; A Greater Difficulty: Facing Death; 3 Basic Communication Skills; Professional Listening; Why Patients Are Unhappy; The Basic Steps of the Medical Interview; Professional vs Social Dialogue; 4 Breaking Bad News: A Six-Step Protocol; Some General Comments.…”
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