The universal service desk (USD) : implementing, controlling and improving service delivery /

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Bibliographic Details
Main Authors: Johnson, Brian (Author), Rouw, L.P. de (Author)
Corporate Author: JSTOR (Organization)
Format: Electronic eBook
Language:English
Published: Ely : IT Governance Publishing Ltd, 2020.
Subjects:
Online Access:CONNECT
Description
Physical Description:1 online resource (xiv, 254 pages.)
Bibliography:Includes bibliographical references.
ISBN:9781787781498
9781787781498 (electronic bk.)
1787781496 (electronic bk.)