Mastering difficult conversations. How to give and receive criticism /

This video contains everything you need to handle even the most difficult conversations with employees. It teaches you the skills you need to handle difficult situations, give and receive feedback, manage tricky conversations, and communicate more effectively.

Saved in:
Bibliographic Details
Format: Video
Language:English
Published: Bethesda, MD : Columbia Books, 2009.
Subjects:
Online Access:CONNECT
CONNECT
Description
Summary:This video contains everything you need to handle even the most difficult conversations with employees. It teaches you the skills you need to handle difficult situations, give and receive feedback, manage tricky conversations, and communicate more effectively.
Item Description:Title from resource description page (viewed May 26, 2015).
Physical Description:1 online resource (18 min.)
Playing Time:00:18:24