Superstar leadership : a 31-day plan to motivate people, communicate positively, and get everyone on your side /

Take a random sampling of managers and executives and you will inevitably encounter the good, the bad, and the inept. But there are those rare souls who are excellent bosses, who achieve great results while retaining their staff's loyalty, affection, and exemplary performance. Who are these eli...

Full description

Saved in:
Bibliographic Details
Main Author: Conlow, Rick.
Other Authors: Watsabaugh, Doug, 1951-
Format: eBook
Language:English
Published: Pompton Plains, NJ : The Career Press, Inc., [2013]
Subjects:
Online Access:CONNECT
CONNECT
Table of Contents:
  • THE AGENDA
  • INTRODUCTION
  • WARM-UP ACTIVITY
  • Day 1 SUPERSTAR LEADERSHIP SKILLS TEST
  • Day 2WHAT MOTIVATES PEOPLE, REALLY?
  • Day 3THE HIGH-PERFORMANCE FORMULA
  • Day 4 PERFORMANCEMANAGEMENT
  • Day 5GIVING FEEDBACK
  • Day 6DEALING WITH PERFORMANCE PROBLEMS
  • Day 7COMMUNICATING RESPECTFULLY
  • Day 8EFFECTIVE PEOPLE SKILLS
  • Day 9MENTAL MODELS
  • Day 10HANDLING CONFLICT
  • Day 11INFORMAL COACHING
  • Day 12FORMAL COACHING
  • Day 13COACHING IMPROVEMENT
  • Day 14PRINCIPLES OF RECOGNITION
  • Day 15INFORMAL RECOGNITION
  • Day 16FORMAL RECOGNITION
  • Day 17TAKING TIME TO TRAINDay 18THE STAR TRAINING PROCESS
  • Day 19TRAINING PRINCIPLES
  • Day 20THE PHILOSOPHY
  • DAY 21THE PRACTICE: MANAGING WITH FLEXIBILITY
  • Day 22PRINCIPLES OF INCENTIVES
  • Day 23FUN IN THE WORKPLACE
  • Day 24PROACTIVE PLANNING
  • Day 25PROBLEM-SOLVING
  • Day 26 INNOVATION IN THEWORKPLACE
  • Day 27RECRUITING AND HIRING WINNERS
  • Day 28 SUPERSTAR LEARNINGS
  • Day 29SUPERSTAR ACTION PLANS
  • Day 30EXECUTION EXCELLENCE
  • Day 31IN SUMMARY: THE SUPERSTAR LEADERSHIP PRESENCE
  • NOTES
  • INDEX
  • ABOUT THE AUTHORS