Quality Services and Experiences in Hospitality and Tourism /

This book offers conceptual discourse, empirical evidence, application of existing and emerging theories, and implication of practical findings. It discusses the perspectives of both providers and recipients of quality services across a wide spectrum of hospitality and tourism sectors.

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Bibliographic Details
Other Authors: Cai, Liping A. (Editor), Alani, Pooya (Editor)
Format: Electronic eBook
Language:English
Published: Bingley : Emerald Publishing Limited, 2018.
Edition:First edition.
Series:Bridging tourism theory and practice ; vol. 9.
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Online Access:CONNECT

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