The SAGE encyclopedia of quality and the service economy /
Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. The emergence of the service economy strengthened the importance of quality issues, which no longer are associated only with manufacturing industr...
Thousand Oaks, California :
by: Rosander, A. C. 1903-
by: LoSardo, Mary M.
by: Sadkowski, Wojciech,, et al.
by: Tyagi, Rajesh K.
by: Ayentimi, Desmond Tutu,, et al.
by: Mills, Peter K., 1943-
by: Young, Laurie, 1955-
by: Qiu, Robin G.
by: Bryson, J. R., 1963-