APA Citation

Swartz, T. A., & Iacobucci, D. (2000). Handbook of services marketing & management. Thousand oaks, [Calif.] ; London: SAGE.

Chicago Style Citation

Swartz, Teresa A., and Dawn Iacobucci. Handbook of Services Marketing & Management. Thousand oaks, [Calif.] ; London: SAGE, 2000.

MLA Citation

Swartz, Teresa A., and Dawn Iacobucci. Handbook of Services Marketing & Management. Thousand oaks, [Calif.] ; London: SAGE, 2000.

Warning: These citations may not always be 100% accurate.