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|a E-Service :
|b new directions in theory and practice /
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|a EService :
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260 |
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|a London :
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|a Includes bibliographical references and index.
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500 |
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|a Originally published 2002 by M.E. Sharpe.
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505 |
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|a pt. I. The customer-technology interface -- pt. II. Business opportunities and strategies -- pt. III. Public-sector opportunities.
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|a Rust, Roland T.
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|a Kannan, P. K.
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|a Middle Tennessee State University
|b Main
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|d Electronic Resources
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|e HF5548.32 .E84 2015
|h Library of Congress classification
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