Experiencing hospitality /

Experiencing hospitality /

"Experiencing Hospitality offers an intellectually stimulating and innovative approach to the study of hospitality. It is ideal for students and academics within both the applied fields of hospitality and tourism studies, and the general field behavioral sciences. This book is also suitable for...

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Bibliographic Details
Other Authors: Rowson, Bill (Editor), Lashley, Conrad (Editor)
Format: Electronic eBook
Language:English
Published: New York : Nova Science Publishers, [2019]
Series:Hospitality, tourism and marketing studies.
Subjects:
Hospitality industry.
Hospitality.
Online Access:CONNECT
Table of Contents:
  • Chapter 1. Towards a Theoretical Understanding of Hospitality / Conrad Lashley
  • Chapter 2. One Cheer for Marxism: Hospitality as a Bourgeois Phenomenon / Roy C. Wood
  • Chapter 3. Hostility and Hospitality: Connecting Brexit, Grenfell, and Windrush / Tom Selwyn
  • Chapter 4. Inhospitable Hospitality? / George Ritzer
  • Chapter 5. Experiencing, Expressing and Evoking Emotions in Hospitality and Tourism / Prokopis A. Christou
  • Chapter 6. A Paradigm Shift from "Emotional Labor" to "Genuine Emotional Display" in the Workplace / Aspasia Simillidou and Prokopis A. Christou
  • Chapter 7. Working in Hospitality: Flexible Working and the Gig Economy / Bill Rowson
  • Chapter 8. Pleasure and Hospitality in New Zealand: The Roles of Alcohol, Sex, and Service / Jill Poulston
  • Chapter 9
  • The Diminishing Role of the General Manager from a Middle Managers' Perspective: Some Generic Drivers / Tjeerd Zandberg
  • Chapter 10. Roboptimism or Pessimism: HR Managers Face a Challenge / Verena Hopf, Laura Velten and Bill Rowson
  • Chapter 11. Ladies and Gentlemen Serving Ladies and Gentlemen / Klaes Eringa
  • Chapter 12. Wine Tourism and Hospitality: Opportunities and Challenges for Future Development / Radu Mihailescu
  • About the Editors
  • Index.

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