Managing services : challenges and innovation /
The nature of services in society and the economy is wide-ranging and complex, and the management of services and their innovation provokes a number challenges for practitioners professionals, and academics. This book provides a range of perspectives on understanding, managing, and reconceptualising...
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Other Authors: | , |
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Format: | eBook |
Language: | English |
Published: |
[Place of publication not identified] :
Oxford University Press,
2013.
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Online Access: | CONNECT CONNECT |