Managing Risk in Communication Encounters : Strategies for the Workplace.

This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-...

Full description

Saved in:
Bibliographic Details
Main Author: Waldron, Dr. Vincent R.
Other Authors: Kassing, Dr. Jeffrey W.
Format: eBook
Published: Thousand Oaks : SAGE Publications, 2010.
Online Access:CONNECT