HR at Your Service : Lessons from Benchmark Service Organizations /
Focusing on the day-to-day delivery of quality service that can drive a successful partnership between the Human Resources (HR) department and the rest of the company, this handbook demonstrates how HR managers can and must ensure that their teams develop the ability to anticipate and attend to the...
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | eBook |
| Language: | English |
| Published: |
Alexandria, Va. :
Society for Human Resource Management,
©2012.
|
| Subjects: | |
| Online Access: | CONNECT CONNECT |
| Summary: | Focusing on the day-to-day delivery of quality service that can drive a successful partnership between the Human Resources (HR) department and the rest of the company, this handbook demonstrates how HR managers can and must ensure that their teams develop the ability to anticipate and attend to the needs, wants, and expectations of managers and their employees. As it provides practical tools and guidance on building world-class HR departments, this guide aids HR leaders to plan for future client needs, conduct internal audits, and hire as well as reward customer-centric individuals. Lessons l. |
|---|---|
| Physical Description: | 1 online resource (xi, 194 pages) |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9781586442798 1586442791 9781586442781 1586442783 1306032709 9781306032704 |
