Dealing with an international clientele : communications, diplomacy and etiquette /

This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provid...

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Bibliographic Details
Main Author: Meredith, Meri
Format: Electronic eBook
Language:English
Published: München : Saur, 2004.
Series:Information services management.
Subjects:
Online Access:CONNECT