Industrial services and service contracts : a proactive approach.

The book is about designing industrial business-to-business services. It focuses on product support services, particularly on how to design and package services successfully through appropriate contracts, specifications, and other documents.

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Bibliographic Details
Main Author: Rekola, Katri.
Other Authors: Haapio, Helena.
Format: eBook
Published: Helsinki : Teknova Publishers, 2009.
Online Access:CONNECT