Managing services /

The rapid increase in global services during the last few decades is without doubt one of the most challenging social, cultural, political, and especially economic, forces of our time. Services have supplanted agriculture, manufacturing and resources, as the primary source of international competiti...

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Bibliographic Details
Other Authors: Nankervis, Alan R.
Format: eBook
Published: Cambridge [England] ; New York : Cambridge University Press, 2005.
Online Access:CONNECT