Excuses, excuses, excuses -- : for not delivering excellent customer service - and what should happen! /

Excuses, excuses, excuses -- : for not delivering excellent customer service - and what should happen! /

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Bibliographic Details
Main Author:	Doane, Darryl S.
Other Authors:	Sloat, Rose D.
Format:	Electronic eBook
Language:	English
Published:	Amherst, MA : HRD Press, ©2001.
Subjects:	Customer services.
Online Access:	CONNECT

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