Understanding emotion at work /

Getting to the heart of what binds and breaks organizations: emotion, Stephen Fineman explores beyond the surface of work to the rich emotional life bubbling underneath, showing what employees and managers constantly deal with but are often ill-equipped to do so.

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Bibliographic Details
Main Author: Fineman, Stephen.
Format: eBook
Published: London ; Thousand Oaks, Calif. : SAGE Publications, 2003.
Online Access:CONNECT
Table of Contents:
  • Introduction : the emotional organization
  • Where does emotion come from?
  • Recruiting emotion
  • Being emotionally intelligent
  • Virtually emotion
  • Leading and following, with emotion
  • Emotion and decision
  • Emotion and change
  • Stress as emotion and fashion
  • Bullying and violence at work
  • Sexual harassment
  • Downsized
  • Concluding reflections.