Clinical communication skills /
This is a book about patient care. It emphasizes the importance of good communications as an implicit and necessary component of care in clinical practice, and advocates a mutually negotiated and open style of communication. Focusing on the needs of both adults and children, this book contains speci...
Hong Kong :
Hong Kong University Press,
- Table of Contents; Preface; Ch. 1 Why Communication Skills?; Ch. 2 Basic Psychological Processes in Communication; Ch. 3 Illness Behaviour and Coping With Illness; Ch. 4 Components of Communication; Ch. 5 Starting the Interview; Ch. 6 Listening and Questioning; Ch. 7 Guiding the Interview; Ch. 8 Feelings: Your Own and Your Patient's; Ch. 9 Exposition: Giving Information to Patients; Ch. 10 Handling Difficult Questions; Ch. 11 Breaking Bad News; Ch. 12 Pain and Communications With the Dying; Ch. 13 Communications With Other Health Workers and Related Issues; Ch. 14 Concluding Remarks.