Practical IT Service Management : a Concise Guide for Busy Executives.
Practical IT Service Management is a clear, concise and to the point guide to implementing ITservice management (ITSM). It is based on ITILVersion 3, one of the most widely accepted best-practice approaches to ITSM.
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Main Author: | Thejendra, B. S. |
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Format: | Electronic eBook |
Language: | English |
Published: |
Ely :
IT Governance Pub.,
2008.
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Subjects: | |
Online Access: | CONNECT |
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