Internet, phone, mail, and mixed-mode surveys : the tailored design method /

"The classic survey design reference, updated for the digital ageFor over two decades, Dillman's classic text on survey design has aided both students and professionals in effectively planning and conducting mail, telephone, and, more recently, Internet surveys. The new edition is thorough...

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Bibliographic Details
Main Authors: Dillman, Don A., 1941- (Author), Smyth, Jolene D. (Author), Christian, Leah Melani (Author)
Format: eBook
Language:English
Published: Hoboken, New Jersey : Wiley, [2014]
Edition:Fourth edition.
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