50 Activities for Developing Emotional Intelligence

Emotional Intelligence explains why, despite equal intellectual capacity, training, or experience, some people excel while others of the same caliber lag behind. Certain competencies are found repeatedly. in high performers at all levels, from customer service representatives to CEOs. As trainers we...

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Bibliographic Details
Main Author: Lynn, Adele (Author)
Corporate Author: Safari, an O'Reilly Media Company.
Format: Electronic eBook
Published: HRD Press, 2000.
Edition:1st edition
Online Access:CONNECT