Patient experience improvement at UPMC Eye Center /

The University of Pittsburgh Medical Center (UPMC) Eye Center is an Ophthalmology outpatient clinic in Pittsburgh, Pennsylvania. The center's focus on adopting cutting-edge imaging technology led to a double-digit increase in patient flow. Meantime, severe congestion at the imaging room yielded...

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Bibliographic Details
Main Authors: Dai, Tinglong (Author), Tayur, Sridhar (Author), Rheinbolt, Joshua (Author), Noecker, Robert (Author)
Format: eBook
Published: London : NeilsonJournals Publishing, 2016.
Series:SAGE Knowledge. Cases.
Online Access:SAGE Knowledge