Workplace studies : recovering work practice and informing system design /

Workplace studies are of growing significance to people in a broad range of academic disciplines and professions, in particular those involved in the development of new technologies. This ground breaking book, first published in 2000, brings together key researchers in Europe and the US to discuss c...

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Bibliographic Details
Other Authors: Luff, Paul (Editor), Hindmarsh, Jon (Editor), Heath, Christian, 1952- (Editor)
Format: Electronic eBook
Language:English
Published: Cambridge : Cambridge University Press, 2000.
Subjects:
Online Access:CONNECT
Table of Contents:
  • Making a case / Lucy Suchman
  • Design by problem-solving / Graham Button and Wes Sharrock
  • Analysing cooperative work in an urban traffic control room for the design of a coordination support system / Jacques Theureau and Genevieve Filippi
  • Expert systems in (inter) action / Jack Whalen and Erik Vinkhuyzen
  • The critical role of workplace studies in CSCW / Kjeld Schmidt
  • From individual action to collective activity and back / Yrjö Engeström
  • Analysing work practice and the potential role of new technology at the International Monetary Fund / Richard H.R. Harper
  • Ethnography, communication and support for design / John Huges [and others]
  • Where the rubber hits the road / Bob Anderson
  • Situating workplace studies within the human-computer interaction field / Liam J. Bannon
  • Analysing the workplace and user requirements / Marina Jirotka and Lincoln Wallen
  • Supporting interdisciplinary design / Thomas Erickson.